Warranty Policy

Last updated: September 25, 2025

Quick summary

  • Coverage: 2-Year Limited Warranty against defects in materials or workmanship.

  • Who’s covered: Original purchaser from eridersplace (proof of purchase required).

  • Remedy: Repair, replacement, or necessary parts—at our option.

What’s covered

For 2 year from the purchase date, eligible products are warranted to be free from defects in materials and workmanship under normal, intended consumer use by the original purchaser.

What’s not covered

This warranty does not cover: normal wear and tear; cosmetic damage; consumables (e.g., brake pads, tires, tubes, chains, grips) unless due to a manufacturing defect; misuse/abuse/neglect; improper installation, tuning, or maintenance; accidents or environmental exposure (water, heat, chemicals, corrosion, dust); damage occurring after delivery (carrier claims must be filed with the carrier); products modified or repaired without authorization; serial numbers removed or altered; or purchases from unauthorized sellers/second-hand marketplaces.

Available remedies

If a covered defect arises, we may, at our discretion:

  1. repair the product or component;

  2. replace it with a new or refurbished item of equal or greater performance; or

  3. supply replacement parts and instructions.
    We may require the item to be returned for inspection before a remedy is provided.

How to make a claim

Email support@eridersplace.com or call (645) 219-1017 with:

  • Order number and purchase date

  • Product name/SKU and a description of the issue

  • Clear photos or a short video showing the problem and full setup

Please do not ship any product to us until we provide written return instructions and, if applicable, a Return Merchandise Authorization (RMA). Unauthorized returns may be refused.

Shipping costs for warranty service

If a covered defect is confirmed within 30 days of delivery, we typically cover reasonable shipping for the remedy we choose. After 30 days, you may be responsible for shipping the product or parts to us; we’ll cover reasonable return shipping on approved repairs/replacements.

Limitations

To the maximum extent permitted by law, eridersplace disclaims all other warranties (express or implied), including implied warranties of merchantability and fitness for a particular purpose. Our total liability will not exceed the purchase price paid for the product. Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these limits may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by state.

Governing law & venue: Laws of the State of Florida; exclusive venue in the state or federal courts located in Orange County, Florida.

Company & contact
SUMEDHA YASHIKA LLC
13070 KEGAN ST, WINDERMERE, FL 34786
Phone: (645) 219-1017 • Email: support@eridersplace.com